1) Mac Technician

Job title: Mac Technician

Job type Full Time/Part Time

Job description: Be part of something amazing by working for Premiere Apple Specialists
Looking for a Mac Technician with 2/3 years of experience in troubleshooting hardware and software issues on all Apple products
A candidate we’ll love:

  • You provide white-glove treatment to customers.
  • You enjoy meeting people and building relationship with customers.
  • Your friends and family see you as an absolute technical guru.
  • You have some background in tech support or customer service.
  • You have a burning desire to solve problems.
  • You can communicate technical concepts in layman’s terms.
  • You have a sense of urgency—but also the ability to keep your cool.
  • You share a passion for technology and Apple products.

A position you’ll love:

  • Solving problems—things happen and you’re there to fix them.
  • Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis.
  • Troubleshooting and repairing Apple hardware and software.
  • Juggling customer and product issues with a genuine sense of urgency.
  • Turning around repairs to customers as quickly as possible.
  • Being one of the go-to people for technical knowledge in the store.
  • Having passion about customer service and a commitment to exceeding expectations.

Jobs requirement

  • Commanding knowledge of all versions of Mac OS X and iLife. Mac OS X Server knowledge is a plus.
  • ACMT Certification preferred.
  • Must have experience in customer interaction and pleasing personality.
  • Must be hardworking and willing to work on weekends and holidays.
  • Must be familiar with GSX2 and Apple guidelines and procedures for warranty and out of warranty repairs.

Email your resume to careers@amsus.com